Common
Questions
Everything you need to know about our premium cleaning services in Austin.
⚠️ Important Cancellation & Deposit Policy
Please note that we require at least two days (48 hours) prior notice for any cancellation or rescheduling of your cleaning. If you cancel or reschedule within two days of your appointment, we will keep the deposit. Deposit details and amounts are listed transparently on our appointment booking website.
Services & Pricing
How much does house cleaning cost in Austin?
Pricing is based on the square footage of your home and the type of cleaning needed. Standard cleanings typically range from $140 to $260. Deep cleanings and move-out cleanings are priced higher due to the extra time and detail required. Contact us for a free estimate!
What is included in a standard clean?
Our standard clean covers all main living areas, including dusting reachable surfaces, vacuuming/mopping floors, cleaning kitchen counters and appliance exteriors, and sanitizing bathrooms. You can view our complete room-by-room Standard House Cleaning Checklist to see exactly what we clean.
What makes the "Signature Deep Clean" different?
The Signature Deep Clean includes everything in a standard clean plus hand-wiping baseboards, cleaning inside the microwave and oven, dusting ceiling fans/light fixtures, and deep scrubbing all tile grout and shower areas.
Safety & Trust
Are your cleaners background-checked and insured?
Yes. Every Scrubb ATX professional is background-checked, bonded, and fully insured for your peace of mind. We take the security of your home very seriously.
Are your cleaning products safe for pets and children?
Absolutely. We use non-toxic, eco-friendly, and eco-friendly cleaning agents that are safe for pets, children, and the environment while still being incredibly effective.
Booking & Logistics
How far in advance do I need to book?
We typically recommend booking 3-7 days in advance, but we often have same-week availability. For move-out cleanings, booking 2 weeks in advance is recommended during peak moving seasons in Austin.
Do I need to be home during the cleaning?
No, you do not need to be home. Most of our clients provide a key or entry code. If you prefer to be home, that's fine too!
What is your cancellation policy?
We require at least two days (48 hours) prior notice for any cancellations or rescheduling. If you cancel or reschedule less than two days before your scheduled appointment, we will keep your deposit. Deposit details and amounts are listed on our appointment booking website.